Since your Email Provider probably uses some type of overzealous
filtering; We ask that you add us to your trusted list of senders,
contacts or address book. All also known as "Whitelisting."
Is your email client or spam filter not listed?
If Fae Defence Society is being filtered, try
adding [email protected] to your
Address Book or Contact list.
If messages continue to be sent to your junk folder contact your
ISP or spam filter application support and ask how to whitelist
[email protected]
Gmail
At times, Gmail mistakenly sends emails you want, to the Spam
folder...
If you do not readily find an email from
Fae Defence Society
Please check your Gmail Spam Folder:
To assure you continue to get emails you asked to receive,
Create a Filter
-
If you find an email from
Fae Defence Society in Gmail spam?
- Open the email please.
-
Click 'Dots' button on the top right, to reveal your
choices.
Click Filter messages like this
Reply
|
Forward
|
Filter messages like this
|
Click the button
Create filter to open your settings.
From the next menu, please check these options
Under the "Categorize as: Choose Category..."
- Click the dropdown icon next to "Choose Category..."
-
Please select Primary in the next options
menu.
Choose Category...
|
Primary
|
Social
|
Updates
|
Forums
|
Promotions
|
Click the blue
Create filter button, to save your settings
Now you will always see Fae Defence Society in
your Primary Inbox tab!
Next, if the email remains open? Please mark the email as "Not
spam"
-
- If you see an email from
Fae Defence Society: Open the email
please.
-
- Click the button on the alert, labeled
Report Not spam
Why is this message in spam? It is
similar to messages that were identified as spam in the
past.
Report not spam
Gmail Tabs
- If you are using Gmail Tabs such as 'Promotions' please open
your Promotions tab in Gmail.
-
- If you find an email from
Fae Defence Society in your Gmail
Promotions tab:
- - Grab and drag my email to the Primary Inbox Tab.
-
- After doing so, you will receive an alert like the one
below at the top of your Gmail toolbar.
Conversation moved to Primary. Do this for future
messages from [email protected]?
Yes Undo
- - Click Yes in the black alert box at Gmail.
-
- This way you will always see
Fae Defence Society in your Primary Inbox
tab...
Also you can create a filter...
-
- If you find an email from
Fae Defence Society in your Gmail
Promotions tab:
- - Open the email please.
- - Click the dots menu on the top left of the email.
Click Filter messages like this.
Reply
|
Forward
|
Filter messages like this
|
Click the button
Create filter to open your settings.
Please select Primary in the next options menu.
Choose Category...
|
Primary
|
Social
|
Updates
|
Forums
|
Promotions
|
Click the blue
Create filter button, to save your settings
Now you will always see Fae Defence Society in
your Primary Inbox tab...
Gmail Mobile App
If you are using the Gmail Mobile App on your mobile device,
please open the app now
Should you not readily see an email from
Fae Defence Society, please check the Spam
Folder:
Should an email from
Fae Defence Society appear mistakenly sent to
Gmail spam?
Please open the email and Tap the
icon.
Move to
|
Snooze
|
Change labels
|
Mark as not important
|
Select "Change labels..."
Check the box next to Inbox
Tap OK to save your settings
Are you are using Gmail Tabs such as "Promotions"
please open your Promotions tab in Gmail.
-
When you find the email from
Fae Defence Society
-
Tap the
menu icon - top right.
- Then select Move to.
Move to
|
Snooze
|
Change labels
|
- Then select Primary from the list.
This should help Gmail to know, you always want to see
Fae Defence Society in your Primary Inbox
tab...
Yahoo! Mail
If you do not see an email from
Fae Defence Society in your Inbox...
Check your Spam Folder. If an email from
Fae Defence Society is there?
- - Please open the email.
-
- Next click the Not Spam button on the top
toolbar.
To ensure delivery: Create a filter to automatically send email
from Fae Defence Society to your Inbox.
-
- Move your mouse over or tap the Gear icon
in the top right navigation bar.
-
- Select Settings from the list that drops
down.
-
- Choose Filters located on the left side
of the page.
-
- Click the Add button on the Filters page.
-
- Create a name such as Whitelist in the
Filter name field.
-
- In the From field leave the default
contains selected.
-
- Enter our email address
[email protected] in the text box
next to Contains...
-
- Choose the destination folder to which you would like the
message delivered. For example: Inbox.
- - Click or tap Save...
-
- You will see in the next screen -Deliver to
Inbox if From contains
Fae Defence Society-
- - Click or tap Save on this screen.
- - You will be returned to your Yahoo! Inbox.
iPhone Mail App
iPhone Mail identifies most junk mail (spam) sent to your
@icloud.com address or aliases, but it can mistakenly move email
incorrectly to your Junk mail folder.
Periodically check the Junk folder for email messages that were
marked as junk mistakenly.
To indicate that an email message from
Fae Defence Society isn�t junk:
- - Open your Mail app and go to the Mailboxes screen
- - Scroll down to the folders area
- - Select the Junk folder.
-
- Find the email from
Fae Defence Society and slide it left to
see options.
- - Tap the More button.
- - Tap the Mark button.
- - Tap the Mark as Not Junk button.
The message is moved to your Inbox. Subsequent email messages
from Fae Defence Society will no longer be
marked as junk.
By default, messages in the Junk folder are deleted after 30
days so be sure to check it often to whitelist relevant email.
Outlook Mobile App
Outlook's mobile app now offers a "Focused Inbox" for your
important email
- To add Fae Defence Society to your list of
Focused Inbox on the Outlook App...
Please open the mobile Outlook app on your Android, Microsoft or
iPhone:
Then open the email from Fae Defence Society:
-
- Click the dropdown menu
on the top right of your Inbox.
-
- On the menu displayed tap
Move to Focused Inbox
-
- Select the
Move this and all future messages button.
- - Tap Move
-
Now all future messages from
Fae Defence Society will appear in your
Focused Inbox
You can also remove unwanted emails from your
Focused Inbox as well by repeating this process
in your Focused tab.
Outlook 2003, Outlook 2016 and Outlook Office 365
To ensure you continue to receive important emails in Outlook
Office:
Please add Fae Defence Society to your list of
"Safe senders" on Outlook:
- - Right click our email in your Inbox email list pane.
-
- On the menu displayed move your mouse over or tap
Junk
-
- Click or tap on Never block sender in the
menu that rolls out.
- - The resulting popup will say:
-
- "The sender of the selected message has been added to your
Safe Senders List."
- - Click OK
To add sender to address book:
- - Open the email
- - Right click on the from address
- - Choose Add to contacts option
Outlook.com
Previously "Hotmail", "Live", "Windows Live" and "MSN"...
In the new Outlook.com you must click the
Wait it's safe link if you find emails
incorrectly identified as spam.
Entering the email contact in the address book or contacts no
longer whitelists the sender.
To ensure messages from specific email addresses are not sent to
your Junk Email folder, you can do one of two things:
-
- Check the Junk folder. If you see the
Fae Defence Society email in your Inbox
-
- Open the email from
Fae Defence Society...
- - Click the "Wait it's safe" link
Mark Sender as "Wait it's safe!
Fae Defence Society ([email protected])
To: [email protected]
Microsoft SmartScreen marked this message as junk
and we'll delete it after ten days.
Wait, it's safe!
|
I'm not sure. Let me check
Manually Add to Safe List
- - Click gear the icon on the top right.
-
- Select Options in the drop down
list.
-
- On the Options page under
Preventing junk email click
Safe and blocked senders
-
- Click the link Safe senders on
the next page.
-
- Enter the email address
[email protected] in the
text box.
- - Click Add to list
-
- Fae Defence Society will now be
added to your list of Safe senders
-
- Emails added to your
Safe senders will not be delivered
by mistake to your Junk folder.
AOL Webmail
To ensure important emails get delivered to your AOL
Inbox- Please complete these two steps...
If you find Fae Defence Society in your
spam folder:
- Right click the email.
- Click "Not spam" in the resulting list.
Add [email protected] to your
Address Book:
-
- Open the email from
Fae Defence Society
-
- Click the show details link next
to Fae Defence Society in the From
field.
-
- Move your mouse over or tap
[email protected] to show
the menu.
-
- Click or tap Add contact in the
menu displayed.
-
- Add Fae Defence Society to the
name fields
- - Click Add contact
Next: Please Enable Images
Images blocked
Show images | Don't block this sender
- - By default AOL now blocks all images.
-
- Open the email from
Fae Defence Society please.
-
- Click
Don't block this sender please.
-
- Now you will see our complete emails with no
effort on your part...
Email from that Domain will now be delivered straight to
your Inbox.
Comcast
Please log into your Xfinity account and select your
Comcast webmail:
-
Should you find an email from
Fae Defence Society in your spam
folder:
- Open the email.
-
Click the
Spam
(not spam) icon on the top toolbar.
Next please, add Fae Defence Society to
your address book:
-
- Please open the email from
Fae Defence Society.
-
- Click on the button at the top left of the email
that says:
- - That will open your edit contact screen.
-
- Then click Save and you're all
done.
EarthLink
If you are not receiving email at EarthLink, there are
two actions you can take.
- - Check Suspect Email folder
-
- Add Fae Defence Society to your
address book.
With EarthLink, if you have SpamBlocker turned on,
suspect messages are automatically send to your Suspect
Email folder if the Domain is not in your address book.
Suspect Email Folder:
-
- While in the
Suspect Email folder, if you see
Fae Defence Society...
-
- Select the
Move to Inbox and Add Contact
option from the drop down menu.
-
- This will add
[email protected] to your
Address Book for future email delivery assurance.
Address Book Inclusion:
- - Open the email.
-
- Click Add to Address Book in the
email header.
-
- Use the Address Book Editor to
verify the sender's contact details and click
save.
-
- Fill in
[email protected] as the
email address of the sender.
-
- Any mail sent with the same Domain (right of the @
sign) will now be delivered to your Inbox.
AT&T
AT&T no longer maintains their own inbox.
Instead you can find your AT&T emails at Att.Yahoo.com
Please follow the Yahoo instructions for whitelisting an
ATT.net email address.
Click or Tap here, to scroll to the
Yahoo instructions...
Mozilla Thunderbird
Please open your Thunderbird email client:
If an email from
Fae Defence Society appears in your
Junk Folder:
Please mark that message as Not Junk.
Next, please add Fae Defence Society to
your Address Book:
-
- Click the Address Book button.
-
- Make sure the
Personal Address Book is
highlighted.
-
- Click the New Contact button.
-
- Under the Contact tab, copy and
paste the "From" address,
[email protected] into the
email text box.
- - Click OK.
Security Software
Norton AntiSpam
This problem may occur if
[email protected] is
accidentally added to the Blocked List.
To remove the
[email protected] from the
Blocked List:
- - Start your Norton product.
- - Click Settings.
-
- Depending on your Norton product, do one of the
following:
For Norton 360:
-
In the Settings window, under Detailed Settings,
click AntiSpam.
-
On the Filter tab, next to Blocked List, click
Configure.
For Norton Internet Security:
-
In the Settings window, on the Network tab, click
Message Protection.
-
Under AntiSpam, next to Blocked List, click
Configure.
-
- In the Blocked List window, select the item that
you want to remove, and then click Remove.
- - Click Apply, and then click OK.
-
- If you do not find
[email protected] in the
Blocked list, go to next step.
To add [email protected] to the Allowed
List:
- - Start your Norton product.
- - Click Settings.
-
- Depending on your Norton product, do one of the
following:
For Norton 360:
-
In the Settings window, under Detailed Settings,
click AntiSpam.
-
On the Filter tab, next to Allowed List, click
Configure.
For Norton Internet Security:
-
In the Settings window, on the Network tab, click
Message Protection.
-
Under AntiSpam, next to Allowed List, click
Configure.
- - In the Allowed List window, click Add.
-
- In the Add Email Address window, from the Address
Type drop-down, select the address type.
-
- Add [email protected],
and then click OK.
-
- In the Allowed List window, click Apply, and then
click OK.
McAfee Products
While McAfee has removed spam protection in the latest
Anti-Virus software- You may still have a version that
offers spam filtering.
-
In order to add
Fae Defence Society to the friends
whitelist, please open McAfee and click on
Web & Email Protection.
- Then click on Anti-Spam
There you can see various settings. You can change
the spam protection level, change filter settings,
etc.
- Click on Friends list
-
- Please add
[email protected] to your
"Friends List" to always allow emails from
Fae Defence Society.
Trend Micro
If you received an email message from Fae Defence
Society that was incorrectly moved to the Spam Mail
folder by the Anti-Spam Toolbar you can prevent this
from occurring in the future
The Anti-Spam Toolbar detects spam by looking for
certain keywords in the email's subject or body.
Occasionally, it may detect what you consider legitimate
email as spam.
To prevent this from occurring you can do either of
the following:
-
- Add the Fae Defence Society to
the list of Approved Senders.
- - Decrease the Spam Email Filter Strength.
Note: You can also select the email and
click Not Spam to report it to Trend Micro. However,
this feature serves only as a reference to their spam
database, and it may not have an effect on how the
toolbar detects spam.
Add the sender to the list of Approved Senders:
- - Open Microsoft Outlook.
-
- Click the Spam Mail folder then select the
legitimate email detected as spam.
-
- Click Approve Sender on the
toolbar.
-
- Click Yes when the confirmation
message appears.
Decrease the Spam Email Filter Strength:
- - Open Microsoft Outlook.
-
- Click Trend Micro Anti-Spam then click Settings.
-
- On the Spam Filter tab, move the slider bar to
select a lower filter strength.
- - Click OK to save your settings.
Spam Filters
Cloudmark SpamNet
Cloudmark filters email based on content footprints. To
assure our email has not been mis-identified as spam:
-
- Select Cloudmark | Options... from the Cloudmark
SpamNet toolbar in Outlook.
- - Click Advanced.
- - Go to the Whitelist tab.
- - Click the Add button.
-
- Type: [email protected]
- - Click OK.
- - Click OK.
- - Click Yes.
- - Click OK.
SaneBox
Sanebox is not a filter, but a filtering system trained
by you.
-
- Open your Webmail or Gmail where you use SaneBox.
- - Open your @SaneLater folder.
-
- If you find an email from
Fae Defence Society or an email
from [email protected] in
@SaneLater...
- - Please drag my email to your Inbox folder.
-
- By doing this you will always get our great
content in your Inbox from now on!
Spam Assassin
Spam Assassin is usually administered by your server
admin. Please contact your admin and request that he or
she:
-
- Add the following entry to your user_prefs file,
which is found in the .spamassassin subdirectory on
your web/mail server
-
-
whitelist_from
[email protected]
-
- Save the user_prefs file or move the updated copy
to your .spamassassin subdirectory.
Barracuda Networks
Occasionally, Barracuda Spam Firewall will mark a
legitimate message as spam. There are two methods to
whitelist email senders.
Whitelist Quarantined Senders:
-
- Open your email client. Barracuda should send you
a summary each day listing quarantined items. Choose
the most recent Barracuda email message.
-
- Locate the email from
Fae Defence Society and the sender
email address
[email protected] that you
do not want quarantined in the future. Click on the
word "Whitelist," which is in green print to the
right of the email title. This will open your list
in a web browser.
-
- Click the box to the left of the email that you
would like to whitelist. At the top of the page,
click "Whitelist." Barracuda will not block or
quarantine the sender whose email address appears on
the whitelist.
Whitelist Senders and Domains:
-
- Open your web browser. Navigate to your company's
Barracuda firewall homepage.
-
- Click on the Block/Accept tab.
-
- Choose "Sender Domain Block/Accept." Enter the
Domain name from
[email protected] to
whitelist. For example, you can enter aol.com to
allow all AOL addresses.
-
- You may enter a comment to remind you why you
allowed this Domain. Click "Add."
-
- Click your mouse on the "Email Sender
Block/Accept" tab. Enter the email address of an
individual sender that you want to whitelist, such
as "[email protected]"
-
- Include a comment. Click "Add." In the future,
Barracuda will not block emails from this sender.
Most Used Spam Filters
SPAMfighter
Highlight the email from
Fae Defence Society with the email
address [email protected] to
Whitelist.
Click "More" in the SPAMfighter Toolbar and select
"Whitelist".
Here you can choose if you want to Whitelist the email
address [email protected] or
the whole Domain.
To be sure that all emails from people in your Outlook
contacts get through to you, you can import and
Whitelist them.
To do this, follow these steps:
- - Click "More" in the SPAMfighter toolbar.
- - Then "Options"
- - Then "Filter settings"
- - Then "Blacklists & Whitelists"
- - Then "Whitelist email address"
- - Then "Import".
-
- Select your 'Address Book' and click on "Check
all"
- - Click "Add"
- - Click "Apply"
If you get a pop-up box offering you to upgrade to
SPAMfighter Pro, it is because you have exceeded the
limit of 100 addresses. You can fix this by buying
SPAMfighter Pro or by deleting some of the addresses in
your Black/White list. If you want to delete addresses,
please go to:
- - Click More" in the SPAMfighter toolbar.
- - Then "Options"
- - Then "Filter settings"
- - Then "Blacklists & Whitelists"
Mail Washer
- - Click Tools, then Blacklist & Friends.
-
- Click Add... on the right, the Friends list side.
- - Make sure Plain email address is selected.
-
- Type: [email protected]
- - Click OK.
- - Click OK.
ChoiceMail
- - Open ChoiceMail
- - Click on the Senders tab
- - Choose "Approve another Sender"
-
- Type in the sender email address
[email protected]
- - Click on OK
Spam Sleuth
- - Select File, then Configure.
- - Go to the Friends category.
- - Make sure Active is checked.
-
- Type:
[email protected] on a
line by itself in the entry field.
- - Click OK.
Fae Defence Society is in no way associated with any of
the brands, websites or applications quoted here. All
Trademarks ® are the property of their respective
owners.
Created with
Email Whitelist
Generator v5.0
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